Are you lot bothered past WS-37397-9 error while using PS4? There's no need to worry almost this problem. In this article, MiniTool volition guide you to set PS4 error WS-37397-9 with 4 simple methods.

WS-37397-9, a connection fault on your PS4, indicates that your PS4 network has stopped working on your panel. When you receive this mistake, yous are unable to visit PlayStation Store and download list, activate/deactivate your organisation, or even manage your account data.

In virtually cases, this mistake occurs because PlayStation Network (PSN) is offline or IP address is blocked. There're likewise some other factors that may lead to WS-37397-9 error. Fortunately, yous can fix the problem easily. Only follow the methods below.

Solution 1: Check the Network Condition of Your PS4

At first, you lot should check the status of your PlayStation Network, which is as well a recommended solution from PS4 official website. If yous can get online only cannot access the PSN, you can visit https://status.playstation.com to make sure your PSN is online.

check PlayStation Network

If the status is green, the PSN shouldn't be the one to blame and you can jump to next solution. Otherwise, you just need to wait until the PSN event is stock-still.

Solution ii: Use Google DNS for Your PS4

Another proven solution to this issue is using Google DNS. Here's how to practice it.

Footstep ane: Open your PS4 Settings and go to Network.

Step ii: Choose Set Up Internet Connection option.

choose Set Up Internet Connection

Stride 3: Depending on how your PS4 is connected to your router, choose Utilise Wi-Fi or Apply a LAN Cable.

choose a way to connect to the network

Step 4: In the adjacent screen, choose Custom.

choose Custom

Step five: In the following screens, you demand to specify parameters as below:

  1. IP Accost Settings: Automatic DHCP
  2. Host Name: Exercise Not Specify
  3. DNS Settings: Manual
  4. Primary DNS: viii.8.viii
  5. Secondary DNS: 8.4.4
  6. MTU Settings: Automatic
  7. Proxy Server: Do Non Utilise

Once information technology's washed, you lot can check if the error lawmaking WS-37397-nine disappears.

Solution 3: Rebuild Database

Rebuild Database, a built-in feature in your PS4, tin solve most issues in PS4, including error code WS-37397-9. So, if the above methods neglect to prepare the error, try using this feature.

Step 1: Printing the power push button to turn off your PS4.

Footstep 2: Printing and hold the power push until you hear two beeps to kicking your PS4 into Condom Mode.

Step 3: Connect your PS4 controller to the panel with a USB cable and press the PS button on the controller.

Footstep iv: When y'all get the following screen, choose Rebuild Database choice.

choose Rebuild Database

Y'all need wait patiently until the procedure is completed. Then, yous can turn on your PS4 to check if WS-37397-9 mistake is fixed.

Solution 4: Change IP Address

Finally, the error code WS-37397-9 might as well appear if your IP address is blocked for violating PSN's terms and conditions. In this case, you might demand to change your IP accost. By doing this, you volition be given a new connexion and granted access to PSN again.

Hope the solutions in this mail service could help you resolve WS-37397-9 mistake effectively.

About The Author

Amanda

Position: Columnist

Amanda has been working as English language editor for the MiniTool squad since she was graduated from university. She enjoys sharing constructive solutions and her own experience to aid readers fix various issues with computers, defended to make their tech life easier and more than enjoyable.

She has published many manufactures, covering fields of information recovery, segmentation management, disk fill-in, and etc. In order to provide more useful tips and information, she is still committed to expand her technical noesis.